Dunkin' Donuts

Reviews about Dunkin' Donuts

• 2 / 5

  By Amy Clouse
  I am pretty sure we were cheated My husband ordered a medium black coffee & I ordered a small hot caramel latte. For some reason, we had to keep being more & more specific & repeating t.our order. I mean, really, how hard is it to understand "medium hot coffee, black" or, "small hot caramel latte"? That's not the worst of it. My husband had to hold our son's phone to get it scanned. He kept saying it wouldn't scan, then he asked us to turn up the brightness, then before I could stop him, my husband, who isn't faMilian with this type of transaction, handed the guy the phone. I have recently had to replace my phone & hadn't yet put your app on it. Well, I downloaded it & our balance went down by nearly $19! That little crook lied, it scanned EVERY TIME, there is no way a small hot caramel latte ($2.64, I believe) & a medium regular hot coffee (I think it was ~$2.25?) cost that much! I guess he was punishing us for asking him & that girl who took our order, to work for their paycheck. Our son & I have never gotten anything but snotty service there lately, but you can bet that lazy manager is going to make sure the full amount is restored to that card...I believe we should get our coffees at no charge since they stole from us. AVOID THIS STORE...& no, they're NOT open 24°/day, never have been, they close around 9 pm, we have tried to go there in the recent past at a little past 9, if they're in there, they're hiding...doors are locked & windows empty, only the security lighting is on...so, thieves AND liars!
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  April 04, 2017
• 2 / 5

  By Ray Ricks III
  The ladies in here don't take their job seriously and often have a language issue and do not understand the customers. Dunkin Donuts coffee is still good coffee though.
  December 13, 2016
• 5 / 5

  By Emily Stevens
  Never had an issue with this Dunkin, and I go there nearly every morning before work. Great customer service, bubbly happy people in the drivethru...This morning they even made my morning by singing back my order through the speaker. Definitely a loyal customer to this Dunkin.
  October 29, 2016